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Shipping & Delivery Policy

Shipping & Delivery Policy

1. Shipping Methods

We ship both domestically and internationally through trusted courier partners to ensure safe and timely delivery.

All shipments are processed with tracking details, which will be shared with you once your order has been dispatched.

2. Processing Time

Orders are processed only after receiving your sample materials (if applicable) and full payment confirmation.

Processing time varies depending on the nature of the order. Custom jewelry typically requires 4–8 weeks before dispatch.

3. Delivery Timeframes

Estimated delivery times are displayed at checkout and may vary based on your location and courier service.

Domestic orders are usually delivered within 3–7 business days after dispatch.

International orders may take 10–21 business days, depending on customs clearance and courier operations.

4. Shipping Fees

Shipping charges are calculated based on the delivery location, courier service, and weight/size of the package.

Final shipping costs will be displayed during checkout before order confirmation.

5. Customs & Duties

For international orders, customs duties, taxes, and import charges may apply as per your country’s regulations.

Customers are solely responsible for paying applicable customs or import fees.

6. Delays & Liability

While we strive to ensure timely delivery, Sara Enterprises is not responsible for delays caused by courier companies, weather conditions, strikes, or customs processing.

We are not liable for packages lost or damaged during transit once handed over to the courier.

Contact Us

If you have any concerns regarding shipping or delivery, please reach out to us:

📧 Email: oceanblue.enterpriseteam@gmail.com

📞 Phone: +91 8148127280

🏢 Address: 33/17, VN Doss Road, Mount Road, Chennai – 600002

6/47, Vijay Vignesh apmt,Kamarajar street, makkaram thottam, Kolathur, Chennai - 600099

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